Quick and Carefully! At Voyageur Soap and Candle, we're committed to getting your items to you swiftly and securely. Here's how it works:
Processing Time: We aim to get your order on its way within 3-5 business days. Sometimes, during very busy times like holidays, it might take a bit longer.
Shipping Time: The actual travel time of your package depends on where you live and the shipping method you choose. We work with trusted carriers to offer a range of speedy options.
Shipping Protection: With Voyageur Assurance, you're covered. If there’s a hiccup with your delivery (like damage or it goes missing), just let us know. We'll sort it out, ensuring your items reach you safe and sound.
Going Global: For our friends outside Canada, including the U.S., please remember that taxes and duties might be involved depending on where you are. These are usually handled on your end.
We're here to make your experience smooth and enjoyable. If you have any questions or need assistance, our customer service team is just an email away.