I saw a product in your retail store, can I order it online?

We love that you've found something special in our retail store! Here's what you need to know about our retail-exclusive items and online availability:

Unique Collections: Our retail store operates a little differently from our online shop. This means we sometimes offer items exclusively in-store that aren't available online. These unique finds add to the charm of visiting us in person!

Why the Difference? Our goal is to tailor your shopping experience to be as memorable and personal as possible, whether you’re browsing online or visiting us in person. This is why our retail store and online shop sometimes carry different items.

  • Exclusive In-Store Offerings: Our retail store is a treasure trove of unique finds that aren't available online. This approach allows us to offer products that are best experienced in person – from the tactile pleasure of selecting the perfect candle to the delight of discovering a new scent. It's all about creating a special, hands-on shopping experience for our local community.

  • Shipping Challenges: Many of our in-store exclusives are unique not just in their appeal but also in their practicality for shipping. Some items are extremely fragile or have unconventional shapes and sizes, making them difficult or costly to ship. By keeping these items in-store, we ensure they reach you in perfect condition, avoiding the risks and expenses associated with long-distance shipping.

  • The Voyageur Experience: Both our in-store and online collections are curated with care to ensure they reflect our high standards and your expectations. Whether it’s a product available worldwide on our website or a unique find in our store, we're dedicated to providing quality and satisfaction.

Looking for a Specific Item? If you've spotted something in our retail store and can't find it online, we're here to help. Reach out to us with the details of the item you're interested in. While we can't guarantee its availability online, we'll do our best to assist you. You can contact us via email or phone, and if possible, we might be able to arrange a special order for you.

Visit Us Again: We encourage you to visit our retail store again for the full Voyageur experience. Who knows? You might discover another exclusive gem!

Questions or Requests? If you have any questions or if there's something specific you're looking for, please don't hesitate to get in touch with our friendly customer service team. We're always eager to help make your Voyageur experience as delightful as possible.

Contact Customer Service

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