Product FAQ's

How do you protect my shipment?

All shipments are protected by our Voyageur Assurance shipping protection program.If your package is damaged, has missing items, or you find any other issues, please contact our customer service team...

How do you protect my shipment?

All shipments are protected by our Voyageur Assurance shipping protection program.If your package is damaged, has missing items, or you find any other issues, please contact our customer service team...

How long will this take to ship to me?

Accurate lead times are displayed at checkout. They include our processing time and the transit time of your shipping option.We strive for 2-4 business days. It may take as long...

How long will this take to ship to me?

Accurate lead times are displayed at checkout. They include our processing time and the transit time of your shipping option.We strive for 2-4 business days. It may take as long...

What's your return policy?

We're thrilled you've chosen our products and we truly hope you love them just as much as we do! However, if for any reason they're not quite right for you,...

What's your return policy?

We're thrilled you've chosen our products and we truly hope you love them just as much as we do! However, if for any reason they're not quite right for you,...

Do you accept E-Transfers?

We do! For Canadian customers, you can select E-Transfer when checking out, and send the payment to payments@voyageursoapandcandle.com.Please note, all orders must be paid in full before we begin processing...

Do you accept E-Transfers?

We do! For Canadian customers, you can select E-Transfer when checking out, and send the payment to payments@voyageursoapandcandle.com.Please note, all orders must be paid in full before we begin processing...